Privacy Policy

Effective Date: 19 March 2025
Last Updated: 19 March 2025

Welcome to sacredplantsputumayo.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and interact with our services.

1. Who We Are

Sacred Plants Putumayo is committed to providing transformative retreats and experiences in the Amazon region. We respect your privacy and comply with the General Data Protection Regulation (GDPR) and other applicable laws.

If you have any questions about this policy, you can contact us at:
📧 Email: info@sacredplantsputumayo.com
📍 Address: Kerklaan 9, Leiderdorp, 2351NS The Netherlands

2. Data We Collect

We collect and process the following personal data when you interact with our website:

A. Information You Provide Directly

Contact details (name, email, phone) when you fill out a form.
Booking details (retreat preferences, arrival dates, and special requests).
Payment information (processed securely via third-party providers; we do not store credit card details).

B. Information We Collect Automatically

IP address, device type, and browser data (for security and analytics).
Cookies and tracking data (see Cookies & Tracking section).

3. How We Use Your Data

We use your personal data to:
✅ Process bookings and provide our services.
✅ Respond to inquiries and customer support requests.
✅ Improve our website, security, and user experience.
✅ Send updates about retreats, special offers, and relevant information (only if you opt-in).
✅ Comply with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

We process your personal data based on:

Consent (when you subscribe to emails or accept cookies).
Contractual necessity (when you book a retreat).
Legitimate interests (to enhance security and website performance).
Legal obligations (e.g., tax and regulatory compliance).

5. Data Sharing & Third-Party Services

We do not sell or trade your personal data. However, we may share your information with:
🔹 Payment processors (to facilitate secure transactions).
🔹 Service providers (hosting, analytics, and booking systems).
🔹 Legal authorities (if required by law).

All third parties are GDPR-compliant and ensure data security.

6. Cookies & Tracking

Our website uses cookies to enhance your experience. These include:
🍪 Essential Cookies – Required for website functionality.
📊 Analytics Cookies – Help us understand visitor behavior (Google Analytics).
📩 Marketing Cookies – Used for targeted ads (only if you consent).

👉 You can manage or disable cookies in your browser settings.

7. Data Storage & Security

We store your data securely using encryption and access controls. Personal data is retained only as long as necessary for legal, contractual, or service-related purposes.

8. Your Rights Under GDPR

As a visitor from the EU/EEA, you have the right to:

✔ Access your personal data.
✔ Correct inaccuracies in your data.
✔ Request deletion ("right to be forgotten").
✔ Withdraw consent at any time.
✔ Object to processing or request data portability.

To exercise your rights, email us at info@sacredplantsputumayo.com

9. International Data Transfers

As our services operate globally, your data may be processed outside the EU/EEA. We ensure all transfers comply with GDPR safeguards (e.g., Standard Contractual Clauses).

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or a website notice.

11. Contact Us

For any questions about this Privacy Policy, reach out to us at:

📧 Email: info@sacredplantsputumayo.com

📍 Address: Kerklaan 9, Leiderdorp, 2351NS The Netherlands